Contact us
Frequently Asked Questions
Frequently Asked Questions
Exploring Pixsoffice for the first time or already know what you’re looking for? Our team is here to listen.
Billing & Payments
Product
Customer Support
What payment methods do you accept?
Pixsoffice accepts all major credit and debit cards, including Visa, Mastercard, and American Express. For annual subscriptions, we also support bank transfers on request. All payments are processed securely, and you’ll receive a receipt for every transaction.
How long does setup take?
Most teams are set up in under an hour. We’ve designed Prospect to be intuitive from the start—no need for lengthy onboarding sessions or technical hand-holding. Just connect your data sources, set your preferences, and your workflows are ready to go. Our team is always on hand if you want help, but most users don’t need it.
Do you offer refunds if I cancel?
Monthly subscriptions are non-refundable, but you can cancel anytime and your plan will remain active until the end of the billing period. For annual plans, if you cancel within 30 days of purchase, you’re eligible for a prorated refund. After 30 days, cancellations apply at the end of your term.
Will my plan renew automatically?
Yes, all subscriptions renew automatically to prevent any disruption in service. You’ll receive a reminder email before your renewal date, and you can update your payment information or make changes to your plan in your account settings at any time.
Can I upgrade or downgrade my plan mid-cycle?
Absolutely. Upgrades take effect immediately, and your bill is adjusted so you only pay the difference for the rest of your cycle. Downgrades take effect at the start of your next billing period, ensuring you get full access to your current plan until then.
Do you offer discounts for nonprofits or education?
Yes, Pixsoffice is proud to support nonprofits and educational institutions with discounted pricing. Simply reach out to our team with proof of eligibility, and we’ll walk you through the application process. Many organizations in these sectors already rely on Pixsoffice to keep operations simple and effective.
Do you offer discounts for nonprofits or education?
Yes, Pixsoffice is proud to support nonprofits and educational institutions with discounted pricing. Simply reach out to our team with proof of eligibility, and we’ll walk you through the application process. Many organizations in these sectors already rely on Pixsoffice to keep operations simple and effective.
Can I upgrade or downgrade my plan mid-cycle?
Absolutely. Upgrades take effect immediately, and your bill is adjusted so you only pay the difference for the rest of your cycle. Downgrades take effect at the start of your next billing period, ensuring you get full access to your current plan until then.
Will my plan renew automatically?
Yes, all subscriptions renew automatically to prevent any disruption in service. You’ll receive a reminder email before your renewal date, and you can update your payment information or make changes to your plan in your account settings at any time.
Do you offer refunds if I cancel?
Monthly subscriptions are non-refundable, but you can cancel anytime and your plan will remain active until the end of the billing period. For annual plans, if you cancel within 30 days of purchase, you’re eligible for a prorated refund. After 30 days, cancellations apply at the end of your term.
Can I switch between monthly and annual billing?
Yes, you can switch at any time. If you move from monthly to annual billing, your new cycle begins immediately with a prorated adjustment. If you switch back to monthly, the change takes effect at the start of your next billing cycle.
What payment methods do you accept?
Pixsoffice accepts all major credit and debit cards, including Visa, Mastercard, and American Express. For annual subscriptions, we also support bank transfers on request. All payments are processed securely, and you’ll receive a receipt for every transaction.
What kind of companies do you consult for?
Absolutely. In fact, many of our most successful projects are built on close collaboration with internal R&D, data science, or innovation units. We integrate seamlessly, offering fresh perspectives while respecting existing knowledge and workflows. Our role is to complement, not replace.
Can you work with in-house R&D teams?
Absolutely. In fact, many of our most successful projects are built on close collaboration with internal R&D, data science, or innovation units. We integrate seamlessly, offering fresh perspectives while respecting existing knowledge and workflows. Our role is to complement, not replace.
Are your solutions off-the-shelf or built from scratch?
Absolutely. In fact, many of our most successful projects are built on close collaboration with internal R&D, data science, or innovation units. We integrate seamlessly, offering fresh perspectives while respecting existing knowledge and workflows. Our role is to complement, not replace.
How does the consultancy process start?
Absolutely. In fact, many of our most successful projects are built on close collaboration with internal R&D, data science, or innovation units. We integrate seamlessly, offering fresh perspectives while respecting existing knowledge and workflows. Our role is to complement, not replace.
How does the consultancy process start?
Absolutely. In fact, many of our most successful projects are built on close collaboration with internal R&D, data science, or innovation units. We integrate seamlessly, offering fresh perspectives while respecting existing knowledge and workflows. Our role is to complement, not replace.
How does the consultancy process start?
Absolutely. In fact, many of our most successful projects are built on close collaboration with internal R&D, data science, or innovation units. We integrate seamlessly, offering fresh perspectives while respecting existing knowledge and workflows. Our role is to complement, not replace.
Billing & Payments
Product
Customer Support
What payment methods do you accept?
Pixsoffice accepts all major credit and debit cards, including Visa, Mastercard, and American Express. For annual subscriptions, we also support bank transfers on request. All payments are processed securely, and you’ll receive a receipt for every transaction.
How long does setup take?
Most teams are set up in under an hour. We’ve designed Prospect to be intuitive from the start—no need for lengthy onboarding sessions or technical hand-holding. Just connect your data sources, set your preferences, and your workflows are ready to go. Our team is always on hand if you want help, but most users don’t need it.
Do you offer refunds if I cancel?
Monthly subscriptions are non-refundable, but you can cancel anytime and your plan will remain active until the end of the billing period. For annual plans, if you cancel within 30 days of purchase, you’re eligible for a prorated refund. After 30 days, cancellations apply at the end of your term.
Will my plan renew automatically?
Yes, all subscriptions renew automatically to prevent any disruption in service. You’ll receive a reminder email before your renewal date, and you can update your payment information or make changes to your plan in your account settings at any time.
Can I upgrade or downgrade my plan mid-cycle?
Absolutely. Upgrades take effect immediately, and your bill is adjusted so you only pay the difference for the rest of your cycle. Downgrades take effect at the start of your next billing period, ensuring you get full access to your current plan until then.
Do you offer discounts for nonprofits or education?
Yes, Pixsoffice is proud to support nonprofits and educational institutions with discounted pricing. Simply reach out to our team with proof of eligibility, and we’ll walk you through the application process. Many organizations in these sectors already rely on Pixsoffice to keep operations simple and effective.
Do you offer discounts for nonprofits or education?
Yes, Pixsoffice is proud to support nonprofits and educational institutions with discounted pricing. Simply reach out to our team with proof of eligibility, and we’ll walk you through the application process. Many organizations in these sectors already rely on Pixsoffice to keep operations simple and effective.
Can I upgrade or downgrade my plan mid-cycle?
Absolutely. Upgrades take effect immediately, and your bill is adjusted so you only pay the difference for the rest of your cycle. Downgrades take effect at the start of your next billing period, ensuring you get full access to your current plan until then.
Will my plan renew automatically?
Yes, all subscriptions renew automatically to prevent any disruption in service. You’ll receive a reminder email before your renewal date, and you can update your payment information or make changes to your plan in your account settings at any time.
Do you offer refunds if I cancel?
Monthly subscriptions are non-refundable, but you can cancel anytime and your plan will remain active until the end of the billing period. For annual plans, if you cancel within 30 days of purchase, you’re eligible for a prorated refund. After 30 days, cancellations apply at the end of your term.
Can I switch between monthly and annual billing?
Yes, you can switch at any time. If you move from monthly to annual billing, your new cycle begins immediately with a prorated adjustment. If you switch back to monthly, the change takes effect at the start of your next billing cycle.
What payment methods do you accept?
Pixsoffice accepts all major credit and debit cards, including Visa, Mastercard, and American Express. For annual subscriptions, we also support bank transfers on request. All payments are processed securely, and you’ll receive a receipt for every transaction.
What kind of companies do you consult for?
Absolutely. In fact, many of our most successful projects are built on close collaboration with internal R&D, data science, or innovation units. We integrate seamlessly, offering fresh perspectives while respecting existing knowledge and workflows. Our role is to complement, not replace.
Can you work with in-house R&D teams?
Absolutely. In fact, many of our most successful projects are built on close collaboration with internal R&D, data science, or innovation units. We integrate seamlessly, offering fresh perspectives while respecting existing knowledge and workflows. Our role is to complement, not replace.
Are your solutions off-the-shelf or built from scratch?
Absolutely. In fact, many of our most successful projects are built on close collaboration with internal R&D, data science, or innovation units. We integrate seamlessly, offering fresh perspectives while respecting existing knowledge and workflows. Our role is to complement, not replace.
How does the consultancy process start?
Absolutely. In fact, many of our most successful projects are built on close collaboration with internal R&D, data science, or innovation units. We integrate seamlessly, offering fresh perspectives while respecting existing knowledge and workflows. Our role is to complement, not replace.
How does the consultancy process start?
Absolutely. In fact, many of our most successful projects are built on close collaboration with internal R&D, data science, or innovation units. We integrate seamlessly, offering fresh perspectives while respecting existing knowledge and workflows. Our role is to complement, not replace.
How does the consultancy process start?
Absolutely. In fact, many of our most successful projects are built on close collaboration with internal R&D, data science, or innovation units. We integrate seamlessly, offering fresh perspectives while respecting existing knowledge and workflows. Our role is to complement, not replace.
Run Your Entire Photography Business in One Platform
Legal
Resources
Run Your Entire Photography Business in One Platform
Legal
Resources
Run Your Entire Photography Business in One Platform
Legal
Resources